4. Explain the “flaw of averages” and provide a specific example where thisflaw adversely affected your organization.5. Discuss at least three opportunities in your organization in which simu-lation might be useful in analyzing and improving the situation.6. Describe several places or times in your organization where people orobjects (paperwork, tests, etc.) wait in line. How do the characteristicsof each example differ?
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4. Explain the “flaw of averages” and provide a specific example where this flaw adversely affected.