A Real Surprise
Jim is a licensed professional counselor and has practiced
for more than 15 years at a state college counseling center. As the only senior
staff, Jim supervises two other professional counselors and he reports to the
Dean of Students at the college. Once in a while, Jim also acted as supervisor
for one or two master’s-level interns and provided them weekly supervision.
Besides some administrative work, Jim saw four or five clients each day. Jims
enjoyed working with his clients and always pleasantly taught the interns in
supervision. His colleagues and students loved him in all areas that he did but
one— paperwork. The interns and the two counselors he supervised often
complained that Jim did not complete their evaluations in a timely manner.
Particularly when Jim promised the interns to write them letters of
recommendation, he did not do it. Although Jim liked where he was, he was still
looking for other places to work because there was no position for him to be
promoted to at the college counseling center. Recently, he received a job offer
from a state university as director of the counseling center. Because he was
leaving, two other counselors would take over all his cases. After the two
counselors accessed Jim’s clients’ files, they were very much surprised to find
that he had not done his paperwork—case notes, treatment plans, and so
forth—for 2 years.