Next, let’s turn our attention to the second task in the diagram: Defuse blocking behaviors of group

Next, let’s turn our attention to the second task in the
diagram: Defuse blocking behaviors of group discussion members. To demonstrate
this skill, leaders must classify strategies for defusing blocking behaviors as
well as group member actions that block cooperative interaction. Each of these
behaviors has a verbal information component consisting of naming defusing
strategies and naming member actions that block cooperative interaction, as the
following diagram illustrates:

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