Questions to be answered:•What is the problemyour client wantsyou to address?What is the severity… 1 answer below »

Questions to be answered:•What is the problemyour client wantsyou to address?What is the severity of thisproblem?You may want to citeevidence from internal(e.g.client’s organisational reports,customerfeedback andsurvey findings)and external(e.g. industry reports,newspapers, journals andgovernment publications)to explainthat the problem is real.•What causes this problem? Analyse the drivers of the problem you explained above.•Who is affected by this problem and what are their characteristics?You may want tocategorisethe affected parties(e.g. directly and indirectly affected;small, medium and largeorganizations;male and female)if you see that there aremultiple groups impacted by theproblem.•What impactsdoes this problem create on client’s organisation/businessorstakeholders inthebroader society?Identify and discuss these impacts in relation to the parties youidentifiedin above.•Based on the above analysis, what additional information is neededto address this problem?Identify specific information needs and briefly mention the purpose that information needsserve.

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