What behaviours are troubling in the scenario? Who is exhibiting them? Consider a time you have…

What behaviours are troubling in the
scenario? Who is exhibiting them? Consider a time you have witnessed a
situation like this or one that has happened to you, and share this with the
group. Lorena: rude by complaining in front of a group, passive-aggressive by
indirect comments about Louise, verbal intimidation by looking at Louise and
making a comment and name-calling. Others in Lorena’s group: by agreeing—adding
fuel to the fire. Libby—minimizing Lorena’s behaviour and comments. The family
members are experiencing moral distress and are questioning the staff’s ability
to take care of their loved one.

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